BG Coatings (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our website, purchase our products, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Billing/shipping address
- Email address
- Phone number
Transaction Information:
- Payment details (processed securely via our payment provider – we do not store credit card numbers)
- Purchase history
Technical Information:
- IP address
- Browser type
- Device type
- Cookies and usage data
2. How We Collect Your Information
We collect information when you:
- Make a purchase from our website or in person
- Contact us via email, phone, or our website
- Subscribe to our mailing list
- Use our website (including through cookies)
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Respond to enquiries and provide customer support
- Improve our products, services, and website experience
- Send you marketing communications (only if you have opted in)
- Comply with legal and regulatory requirements
4. Cookies & Tracking
Our website uses cookies to:
- Enable website functionality
- Track site usage and performance
- Provide a better shopping experience
You can disable cookies in your browser settings, but this may affect site functionality.
5. Sharing Your Information
We will never sell your personal information.
We may share your information with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers (e.g., couriers)
- IT and website service providers who assist our operations
All third-party providers are required to protect your information in accordance with the law.
6. Data Security
We take reasonable steps to protect your information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access your personal information
- Request corrections to your personal information
- Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us:
BG Coatings
16 Modal Crescent
Canning Vale, WA 6155
Email: info@bgcoatings.com.au
Phone: +61 8 9417 8413
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.
